PRIVACY POLICY
This policy is applicable to Rambridge Wholesale Supply (“Rambridge”), and sets out policy on the gathering and
use of information on this site and our other sites (collectively "Sites"). Rambridge is committed to providing
safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment
to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including
the Personal Information and Electronic Documents Act.
Please read this policy carefully and contact us if you have any questions.
LAST UPDATE OF THIS PRIVACY POLICY – November 7, 2019
BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY
This Privacy Policy is applicable to Rambridge Wholesale Supply (“Rambridge") and sets out our policy on the
gathering and use of information on this site and our other sites (collectively "Sites"). The Company is committed
to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our
firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and
regulations including the Personal Information and Electronic Documents Act.
There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and
not to web sites of other companies or organizations to which our Sites may be linked. You must check on any
linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of
that privacy policy with the operator of the linked site. These links to third party websites are provided as a
convenience and are for informational purposes only. The Company does not endorse, and is not responsible for,
these linked websites.
Although you are not required to register to access our Sites, you may be asked to provide us with personal
information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and
consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our
Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the
time of use.
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name,
address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions,
questionnaires, feedback, etc. On some of our Sites, we offer facility assessment tools that ask you to provide
self-assessment information. We may also ask you to provide additional information such as your e-mail address if
you want to obtain additional services, information, participate in a contest or to resolve complaints or
concerns.
HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our Sites may
be used in the aggregate for research and development relating to our Sites and/or for future site development
and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you
for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of
our Sites to your needs by collecting information about your preferences through tracking of patterns page views
on our Sites; to create a profile relating to you in order to show you the content that might be of interest to
you and to display the content according to your preferences; and, in circumstances where you have indicated that
you wish to receive additional information, to send you information about us and promotional material about our
products together with details of any offers we may have available from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be
used for marketing and promotional purposes by the Company provided notice of this fact is made available online.
If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by
modifying the registration information provided. The Company uses reasonable efforts to maintain visitors'
information in a secure environment. If you have submitted personal information and want to change it or opt-out,
please contact us as described below.
DISCLOSURE OF INFORMATION
The Company will not disclose personal information that you provide on its Sites to any third parties other than
to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal
requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an
adverse event/side effect, in which case the Company may be required to disclose such information to bodies such
as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these
disclosures may involve the storage or processing of personal information outside of Canada and may therefore be
subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of
personal information to governmental authorities under circumstances that are different than those that apply in
Canada.
COOKIES
The Company, in common with many web site operators, may use standard technology called "cookies" on its Sites.
Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can
disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if
you do so.
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children's privacy, especially online, to be of the utmost importance. We
do not knowingly collect or solicit personal information from children nor do we allow them to become registered
users of, or to request information through, our Sites or help-seeking information lines.
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our Sites that require registration. Generally, you are not
required to provide personal information as a condition of using our Sites, except as may be necessary to provide
you with a product or service that you have requested. However, some of our Sites are restricted to certain
individuals such as health care professionals or our prescription drug patients and we may require these
individuals to register upon entry by providing us with certain information.
PROTECTION OF INFORMATION:
Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized
access, maintain data security, and correctly use the information we collect online. The Company applies security
safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities
and making personal information accessible only to authorized employees on a need-to-know basis.
Types of Information Collected
We collect personal information that you provide to us through our Sites; for example, when you request
information about or purchase a product or service through one of our websites or mobile applications; create
accounts on our websites or mobile applications; subscribe for email reminders and content; request text alerts
and mobile phone notifications; activate or use an internet enabled product or service; submit an online entry in
one of our sweepstakes or contests; submit rebates or coupons online; take an online survey; or submit information
through any other interactive features of our websites, mobile applications, internet enabled products and
services, or social media profiles. Such information can include, for example, your:
- E-mail address
- Postal address
- Telephone number
- Username and password
- Social media information (e.g., ID, profile picture, gender, age range, friends’ IDs)
- Payment account or card number
- Purchase, return, and exchange information
- Demographic information about you and your household, such as gender or product use preferences, and behaviors
- Future communication preferences
- Contact information for others that you may wish for us to share content and other information with (e.g.,
links to articles, videos, and other content)
- Job applicant information when applying for a job through one of our websites, including, but not limited to,
work experience, educational background, position sought and the information contained in your resume
If you choose not to provide certain personal information, we may not be able to provide you with the products,
services, or information requested.
Information Automatically Collected
Each time you access or use our Online Services, we generate and collect certain information by automated methods
and technologies, see the section below entitled "Technologies Used". Such information can include, for example:
- Browser characteristics
- Service provider IP address
- Search engine used to locate our website
- Search terms
- Unique device identifiers
- Device characteristics
- Location information based on GPS, Wi-Fi, or other means
- Operating system
- Language preferences
- Referring URLs
- Actions executed and visited content
- Error codes and product system logs
- Dates and times of use and access
- Application performance
Storage of Information
Personal information you share with us is stored on our database servers at Company data centers (in whatever
country they may be located), or hosted by third parties who have entered into agreements with us that require
them to observe our Privacy Policy.
Information Use and Transfer
We use reasonable security measures that are designed to help protect personal information that we collect from
you through our Online Services from reasonably anticipated threats of unauthorized disclosure. While we use
reasonable security measures that are designed to help protect your personal information from reasonably
anticipated threats of unauthorized disclosure, the Internet is not 100% secure and we cannot and do not promise
that your use of our Online Services or the personal information that we collect from you through our Online
Services will be safe or secure. We encourage you to use caution when using the Internet.
POLICY CHANGE
If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always
informed of the information we collect about you, how we use it and the circumstances under which we may disclose
it.
ACCEPTANCE OF OUR PRIVACY POLICY
By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our
Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you
agree that it will be governed by our Privacy Policy.
CONTACT INFORMATION
If you have questions concerning this policy, you may contact us by email at info@rambridge.com by phone at
1-800-265-4769, or by mail at:
Rambridge Wholesale Supply
#150 – 7880 66 Street SE
Calgary, AB
T2C 5V2
